Website Maintenance & Support Services | WebSmitherz
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  

  

  
    
  
  
  
    
      
        
        
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# Website
Maintenance

      
      
        
          
Keep your website secure, fast, and fully functional without lifting a finger. We handle daily backups, security patching, core updates, and content edits for a flat monthly fee.

          
            24/7 Uptime Monitoring
            Daily Cloud Backups
            US & Global Engineering Teams
          
        
        
          Deliverables:
          Daily Backups • Security Updates • Uptime Alerts • Developer Hours
        
      
    
  

  
    
      
        Website Operations
        
## Zero Downtime. Zero Worry.

      
      
        
An outdated website is a major security risk and performance bottleneck. We act as your outsourced web operations team — monitoring, backing up, updating, and patching your site on autopilot.

      
    

    
      
        
          
            
            SECURITY & PATCH MANAGEMENT
          
          
### Daily Security Auditing & Updates

          
We audit your site daily for malware, enforce secure HTTPS protocols, manage plugin and theme updates securely in staging before pushing to production, and maintain firewalls that block brute-force and DDOS attacks before they disrupt your business.

        
        
          Malware Scanning
          Plugin Sandbox Updates
          Firewall Rules
          SSL Enforcement
        
      
      
        VERIFIED METRICS
        
          99.9%Uptime Target Met
          24/7Uptime Monitoring
          30 DaysOff-Site Backup History
        
      
    

    
      
        
          
            
            DAILY CLOUD BACKUPS
          
          
### Daily Off-Site Backups

          
We schedule daily, automated backups of your site's files and database, stored on encrypted off-site cloud servers (AWS S3). We keep up to 30 days of history, allowing instant restoration if an error occurs.

        
        
          AWS S3 Backups
          Database & Files
          Instant Restore
        
      
      
        
          
            
            ON-CALL SUPPORT HOURS
          
          
### Dedicated Developer Support

          
No more tracking down developers for minor edits. Our plans include dedicated monthly developer hours for adding text, changing images, posting blogs, layout tweaks, or emergency debugging support.

        
        
          Text & Image Edits
          Layout Tweaks
          Emergency Debugging
        
      
    

    
      
        EVIDENCE
        
### Verified Client Results

      
      
        
          PRSRCMStaging Sandbox
Monthly plugin & core updates tested on staging sandbox before production deployment.

          The United StepsSecurity Lock
Malware breach cleanup and hardened daily security scanning setup.

          My VA GurusFlat Support
Monthly site maintenance, database indexing, and regular developer updates.

        
        
          
          "The security scan and staging update protocols WebSmitherz built give us complete peace of mind. We haven't had a single layout break or security issue since getting on the plan."
          — Dr. Julian Vance, Managing Director @ PRSRCM
        
      
    
  

  
    
      
        COMMON QUESTIONS
        
## FAQ

        
Everything you need to know before getting started.

      
      
        Why do I need a website maintenance plan?
Websites need regular security patches, plugin updates, database optimization, and backup testing to prevent malware attacks, broken layouts, and slow loading times. Our plans automate these tasks and give you developer support on call.

        How often do you backup my website?
We perform daily automated backups of your site's database and files, stored on encrypted off-site cloud servers (AWS S3). We keep up to 30 days of backup history, allowing instant restoration if an error occurs.

        Do you offer support for content edits and updates?
Yes. Our maintenance plans include dedicated monthly developer hours for making content changes, updating images, adding blog posts, or tweaking layouts — without any extra invoice fees.

        What happens if my website goes down or gets hacked?
We monitor your website uptime 24/7. If your site goes offline, our team is immediately alerted and begins resolution. If security is breached, we perform complete malware cleanup and database restoration from the last clean backup.

      
    
  

  
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#### Cloud Infrastructure

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          FREE SITE AUDIT
          
## Support Proposal

          
Share your URL for a free security and plugin audit. Response guaranteed within 24 hours.

        
        sales@websmitherz.com
      
      
        
          Free in 24 Hours
          
### Get My Free Security & Support Audit

          
            
            
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